Leadership Performance Program

Developing leaders
who inspire.
Not just manage.

The Leadership Performance Program equips middle and emerging managers with the mindset, tools, and habits to lead people at a high level — and build cultures worth staying in.

April 2026 intake: limited places remaining · July intake also open

“The LPP has been a life changing experience for me. I learnt how to set boundaries, that it was ok to say no — not just at work, but also in my personal life. Kristen’s enthusiasm, passion and encouragement is awe inspiring — it’s given me more confidence and belief in my abilities as a leader.”

— Maree Quinlan, EVT
6–10
Sessions per program
6–12
Month programs
100%
Virtual delivery
Industry awards
Recognition & Awards
Top Leadership Development Services Provider 2023
Top Organizational Culture Transformation Company 2022
DotCom Magazine Award 2022
Top Change Management Service Company 2021

Leading a larger team? Run a private cohort exclusively for your people →

For Individuals

Building your own leadership?

You’re a manager or emerging leader who wants to grow. You don’t need your company to send you — many participants self-enrol and expense it through their professional development budget. A seat in the mixed cohort starts at $275/month.

No long-term lock-in. Cancel before the next cohort starts.

See open cohort options ↓
For Companies

Investing in your people?

Send one person, a small group, or run a private cohort exclusively for your team. Fully customised to your organisation, your culture, and your goals — with the same programme that’s already changing how leaders lead.

Private cohorts available for 12+ participants.

See private cohort options ↓
Open Enrolment Cohorts

Choose your program

Both programs are delivered monthly via Microsoft Teams. Select the duration that best fits your schedule and development goals.

🌐 Multi-Industry

April Intake

Starting 29 April 2026 · Monthly sessions via Teams

Ideal for small-to-medium businesses looking to strengthen their managers' leadership capabilities. Connect and learn alongside cross-sector peers — gaining greater self-confidence, clarity of role, and a broader perspective that only cross-industry learning can provide.

📅
Start Date
29 April 2026
🗓
Format
6 monthly sessions · Virtual / Teams
👥
Audience
Middle & emerging managers, cross-industry
🎯
Group Size
12–24 participants

⚡ Once this cohort is full, the next intake opens in July.

What you'll develop
The kind of leadership presence people actually follow
How to hold people accountable without losing them
The communication skills most leaders think they already have
What it really takes to keep your best people
A culture your team chooses to show up for
🏨 Hospitality-Specific

July Intake

Starting 15 July 2026 · Monthly sessions via Teams

Designed specifically for hospitality professionals, this cohort brings together managers from hotels, restaurants, and service-driven organisations to develop leadership skills rooted in the realities of the industry.

📅
Start Date
15 July 2026
🗓
Format
6 monthly sessions · Virtual / Teams
👥
Audience
Hospitality managers & team leaders
🎯
Group Size
12–24 participants

⚡ Once this cohort is full, the next intake opens in October.

What you'll develop
How to lead a team that guests actually notice
What keeps good people in a high-turnover industry
Performing under pressure — without burning out
The conversations that change how your team operates
A leadership identity that travels with you
🌐 Multi-Industry

April Intake

Starting 28 April 2026 · Monthly sessions via Teams

A comprehensive 12-month journey designed to provide middle-level managers with the insights, information, and ideas to elevate their leadership skills — and their ability to engage and retain their best people.

📅
Start Date
28 April 2026
🗓
Format
10 monthly sessions · Virtual / Teams
👥
Audience
Middle & emerging managers, cross-industry
🎯
Group Size
12–24 participants

⚡ Once this cohort is full, the next intake opens in July.

What you'll develop
Who you are as a leader — and who you want to be
The kind of leadership presence people actually follow
How to hold people accountable without losing them
The communication skills most leaders think they already have
What it really takes to keep your best people
A culture your team chooses to show up for
🏨 Hospitality-Specific

July Intake

Starting 14 July 2026 · Monthly sessions via Teams

A full-year deep dive built for hospitality leaders. This cohort goes beyond the basics — developing the leadership depth, resilience, and people skills needed to thrive in a demanding, guest-first industry.

📅
Start Date
14 July 2026
🗓
Format
10 monthly sessions · Virtual / Teams
👥
Audience
Hospitality managers & team leaders
🎯
Group Size
12–24 participants

⚡ Once this cohort is full, the next intake opens in October.

What you'll develop
A leadership identity built for the demands of hospitality
How to lead a team that guests actually notice
What keeps good people in a high-turnover industry
Performing under pressure — without burning out
The conversations that change how your team operates
A culture employees choose to stay in
Voices from the program & beyond

“Their team was dynamic, inspirational, motivating, interactive, and their message to the leadership team set us up for tremendous success.”

Tim Kirkpatrick
Director of People & Culture, PUBLIC Hotels (Ian Schrager)

“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”

Petru Domingues
People & Culture Manager EVT, Hotels NZ

“Kristen’s highly developed interpersonal skills are second to none. Her ability to work with senior executives in the ‘C Suites’ of Wall Street is an attribute that marks her as a professional with clear potential. Her ability to analyze risks, develop creative solutions, and execute those solutions is remarkable.”

Tom Higgins
US Department of Defense

“Kristen has demonstrated her gift of leadership on countless occasions. She has a natural instinct to inspire and motivate others around her and possesses the core managerial competencies typically found in more senior members of the banking sector. She excels in both her oral and written communication and consistently demonstrates her ability to analyze problems and recommend and execute solutions.”

Brian Parr
Former Special Agent in Charge, New York Field Office, US Secret Service

“Kristen is proactive, detail oriented, and a consummate professional. She is very responsive and an absolute delight to work with. I recommend Kristen without reservation.”

Scott Weber
Senior Counselor to the Secretary, US Department of Homeland Security

“The LPP has been a life changing experience for me. I learnt how to set boundaries, that it was ok to say no — not just at work, but also in my personal life. Kristen’s enthusiasm, passion and encouragement is awe inspiring — it’s given me more confidence and belief in my abilities as a leader.”

Maree Quinlan
EVT

“Kristen brought value to each of our team members, meeting them where they were at on their own personal leadership journey. She made the course concepts relatable and actionable to a diverse group, and was effective at achieving broad engagement and accountability. The leadership programme Kristen delivered generated visible change and ongoing benefit for our managers.”

Kate Bellis
Brand & Communication Manager, Wight Aluminium

“Your coaching has had a significant impact on how I approach challenges, communicate with my team, and think strategically. I especially appreciated your ability to create a space for honest reflection while also pushing me to grow. Our work together has made a lasting difference in how I lead and has given me renewed confidence moving forward.”

F&B Manager
Rydges Wellington

“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”

Petru Domingues
People & Culture Manager, EVT Hotels NZ

“Their team was dynamic, inspirational, motivating, interactive, and their message to the leadership team set us up for tremendous success.”

Tim Kirkpatrick
Director of People & Culture, PUBLIC Hotels (Ian Schrager)

“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”

Petru Domingues
People & Culture Manager EVT, Hotels NZ

“Kristen’s highly developed interpersonal skills are second to none. Her ability to work with senior executives in the ‘C Suites’ of Wall Street is an attribute that marks her as a professional with clear potential. Her ability to analyze risks, develop creative solutions, and execute those solutions is remarkable.”

Tom Higgins
US Department of Defense

“Kristen has demonstrated her gift of leadership on countless occasions. She has a natural instinct to inspire and motivate others around her and possesses the core managerial competencies typically found in more senior members of the banking sector. She excels in both her oral and written communication and consistently demonstrates her ability to analyze problems and recommend and execute solutions.”

Brian Parr
Former Special Agent in Charge, New York Field Office, US Secret Service

“Kristen is proactive, detail oriented, and a consummate professional. She is very responsive and an absolute delight to work with. I recommend Kristen without reservation.”

Scott Weber
Senior Counselor to the Secretary, US Department of Homeland Security

“The LPP has been a life changing experience for me. I learnt how to set boundaries, that it was ok to say no — not just at work, but also in my personal life. Kristen’s enthusiasm, passion and encouragement is awe inspiring — it’s given me more confidence and belief in my abilities as a leader.”

Maree Quinlan
EVT

“Kristen brought value to each of our team members, meeting them where they were at on their own personal leadership journey. She made the course concepts relatable and actionable to a diverse group, and was effective at achieving broad engagement and accountability. The leadership programme Kristen delivered generated visible change and ongoing benefit for our managers.”

Kate Bellis
Brand & Communication Manager, Wight Aluminium

“Your coaching has had a significant impact on how I approach challenges, communicate with my team, and think strategically. I especially appreciated your ability to create a space for honest reflection while also pushing me to grow. Our work together has made a lasting difference in how I lead and has given me renewed confidence moving forward.”

F&B Manager
Rydges Wellington

“Kristen has the ability to read between the lines when a learner becomes disengaged. Her commitment to confidentiality is unwavering and that is why learners respect her and really absorb her teachings. It is more than just a course — it is the embedment of leadership which students can build on. I will be forever grateful to Kristen.”

Petru Domingues
People & Culture Manager EVT, Hotels NZ

“You made it personal. You took the time to understand each of us — not just as participants, but as individuals with our own stories, strengths, and blind spots. The one-on-one sessions were a standout. They gave me space to reflect, grow, and apply what I was learning in real time. Thank you for helping me see what’s possible and for inspiring me to strive for better, reach higher and ultimately signing up for the next step in elevating my career.”

Johan van der Berg
Construction All-Rounder & Head Office Leadership, Wight

“Kristen delivered an outstanding communication session for our Shine Programme — the impact was immediate and lasting. She connected with the students, who found her highly engaging, relatable, and full of practical tools. Her energy, storytelling, and strategies resonated with the girls, and we had brilliant feedback from both students and parents. The girls still discuss her session. Kristen is a natural facilitator with a real gift for working with young people.”

Hannah Coltart
Director of Shine, Woodford House NZ
How it works

Two hours. Once a month. No fluff.

Every session runs for two hours, same day, same time each month — so it fits around your life without the mental load of rescheduling.

💻

Virtual via Microsoft Teams

Wherever your job or life takes you, you can always join. We run cohorts globally — New Zealand, Australia, and beyond. No commute. No room booking. Just show up.

🧱

Strategically sequenced

Sessions aren’t standalone — they’re designed to build on one another. We start with the difference between management and leadership and end with you defining and living your own leadership brand.

🌍

Mixed cohort: cross-industry learning

You’ll be in a room with managers from different companies and industries — the perspectives you gain are ones you’d never get inside your own organisation.

🏢

Private cohort: learn together

Your team only. You’ll work alongside colleagues who understand where you work — learning together and growing within the organisation.

A commitment worth keeping.

This is a commitment to yourself, and the programme is structured so you don’t fail. Miss a session? Life happens — you’re allowed two across the programme. After that, your place is forfeited. Not as a punishment — as a standard. The people in this cohort are serious about their growth. So are you.

Common questions

Everything you need to know.

If your question isn’t here, reach out directly — Kristen responds personally to every enquiry.

Yes. We can invoice your organisation directly. Many participants submit this as a professional development expense — talk to us and we’ll make it easy.
Life happens. You’re allowed to miss two sessions across the programme. After that, your place is forfeited — not as a penalty, but because the programme builds on itself and the people in this cohort are committed to showing up.
Virtually, via Microsoft Teams. We run cohorts globally — New Zealand, Australia, and beyond. Wherever you are, you can join.
The 6-month gives you the foundations. The 12-month changes how you lead permanently.
12–24 participants — small enough to know each other, diverse enough to learn from each other.
No. It’s built for middle managers and emerging leaders — people who are leading people, or about to be. You don’t need a title. You need the intention.
Yes. Sessions are virtual and we run cohorts across NZ, Australia, and globally.
Standalone Workshops

Not ready to commit to a full programme? A standalone workshop gives your team a real shift in a single day — no long-term commitment required.

Available to book now

Focused, high-impact workshops that can be delivered to your team or booked as open sessions. No long-term commitment required.

🧠

Resilience & Wellness in the Workplace

An engaging, practical workshop that equips managers and their teams with tools to build resilience, manage stress, and sustain high performance — without burning out. Blends evidence-based wellbeing practices with real-world leadership application.

Virtual / In-Person Half or Full Day All Industries
💬

Communications Workshop

A practical deep-dive into the communication skills that separate great leaders from average managers. Covers active listening, delivering feedback, navigating difficult conversations, and communicating with clarity and confidence.

Virtual / In-Person Half or Full Day All Industries
🔥

Conflict as the Catalyst for Innovation

Most organisations treat conflict as something to manage or avoid. This workshop reframes it entirely — as a driver of growth, better thinking, and stronger teams. Practical tools for leaders who want to turn tension into momentum.

Virtual / In-Person Half or Full Day All Industries
🎭

Body Talk

A uniquely powerful workshop exploring non-verbal communication, body language, and presence. Available for corporate teams or schools — including tailored sessions for all-boys, all-girls, or co-ed student groups. Builds self-awareness, confidence, and connection.

Corporate High School All-Boys / All-Girls / Co-Ed In-Person
For Organisations

Run a private cohort
with your own team

Ideal for larger organisations that want to ensure their middle and emerging managers are equipped with the tools to support the organisation, their teams, and themselves. We bring the full LPP experience — customised to your context, culture, and goals — exclusively to your people.

Fully customised to your organisation's needs
Delivered privately — your team only
Flexible scheduling to suit your calendar
Available as 6-month or 12-month program
Includes pre-program discovery consultation
100%
Tailored to your
organisation
12–24
Participants
per cohort
One-on-One Sessions

Not ready to invest in the full programme yet? A single session is often where it starts — and it's enough to change the direction of how you lead.

Sometimes the most important conversation
is the first one.

How often do you actually stop and talk about your work — not just do it? Most leaders don’t. There’s always something more urgent, someone who needs you, something to deliver.

A session with Kristen is one hour. You bring whatever is going on. You’ll leave with more clarity, more tools, and a clearer sense of what’s actually in the way — and what to do about it.

Kristen won’t tell you what you want to hear. She’ll call it out. But then you move forward together — and find the solutions to what you’ve just named.

All leaders know their best work isn’t done alone.

Sessions available individually or in packages.

“Your coaching has had a significant impact on how I approach challenges, communicate with my team, and think strategically. I especially appreciated your ability to create a space for honest reflection while also pushing me to grow. Our work together has made a lasting difference in how I lead and has given me renewed confidence moving forward.”

F&B Manager
Rydges Wellington
Get in Touch

Have questions?
Let's talk.

Whether you're ready to enrol, want more information about a program, or are exploring options for your organisation — reach out directly. Kristen will personally respond to every enquiry.

🌐
📍
Delivery
Virtual via Teams · Worldwide

Send an enquiry

We'll get back to you within one business day.

Prefer to talk first?

📅 Book a 10-minute call → (Calendly link — coming soon)