Diagnostics · Paid Working Sessions · Clear Starting Points
These focused diagnostic sessions help leaders identify where hidden friction is slowing performance, taxing their best people, and pulling decisions back to the top.
Featured Diagnostic
90 Minutes · $500 NZD + GST · One Problem · One Plan
You can feel it. This session names it.
The Excellence Tax Diagnostic is a single 90-minute working session that finds exactly where your organisation is taxing its best people — and what to fix first.
Book the Excellence Tax Diagnostic →Limited availability. Kristen works with a small number of clients at any one time.
Most leaders feel the Excellence Tax before they can name it.
The best people stretched too thin. Decisions landing back on your desk that shouldn't be there. A team that's capable — but not quite operating the way you need them to.
You've been carrying it. You just haven't had language for it yet.
In 90 minutes, we find it. We name it. And you leave knowing exactly where to start.
What it usually looks like
That is usually where the work begins. This diagnostic is designed to identify exactly where that friction is living — and what to fix first.
It is a paid working session designed to give you a clear diagnosis, a prioritised starting point, and the first moves to reduce the friction your best people are carrying.
How it works
I send you three short questions. Ten minutes to complete. They tell me where to look before we start — so we don't spend the session finding the problem. We spend it solving it.
90 minutes on Teams or in person. I work through what's actually happening — not what looks like it's happening from the top. I tell you what I see. You leave with clarity, a specific diagnosis, and a prioritised starting point.
A short written summary of what we found and the three highest-leverage things to change first. Yours to keep and act on — with or without me.
This is for you if
Investment
Single session. No ongoing commitment required.
The cost of this session is usually less than one month of the problem continuing.
Most leaders already know something is slowing performance. The Diagnostic gives you clarity on what it is — and what to fix first.
Book the Excellence Tax Diagnostic →The Diagnostic Suite
Each diagnostic is a single paid working session designed to name a specific hidden pattern — and give you a clear starting point for what to change first.
Available now
Where your best people are being overtaxed.
90 minutes. One problem. One clear starting point.
View & Book →Available now
Can your team run without you?
90 minutes. One problem. One clear starting point.
View & Book →Available now
When growth starts costing what made it possible.
90 minutes. One problem. One clear starting point.
View & Book →Coming soon
Where forward motion is quietly dying.
Coming soon
When everyone is busy but nothing is clear.
Coming soon
What breaks when pressure rises.
Not sure this is the right fit?
If the problem feels bigger than one session — or different entirely — that is useful to know.
Sometimes the right answer is not a diagnostic. Sometimes it is a larger strategic advisory conversation.
Either way, clarity comes first.
Not sure this is the right fit? Get in touch →The Diagnostic tells you exactly where it starts — and what to change first.
Book your session →